New with tags
Unused, with original tags attached.
Condition guide
Each piece is photographed and described individually.
Always read the listing and review all the photos. A condition label does not replace the details about the individual piece.
New without tags
Appears unused, but original tags are not attached.
Very good
Light signs of wear consistent with careful use.
Good
Visible wear. Known marks and flaws are described in the listing.
Fair / well loved
More noticeable wear, such as pilling, fading, repairs or stains. The description and photos should explain what applies to the individual piece.
Details, cleaning and sensitivities
Ask before buying if cleaning, fragrance, odour, smoke or pets matter to you. Missing information in the listing is not a guarantee that an item is free of any of these.
Flaws are described specifically, for example “small mark on the left sleeve, see detail photo”. Ask if you need a closer photo.
Contact